What is iCOS LIVE?

iCOS LIVE is a web-based solution hosted in the cloud that offers a work-flow solution live for

the freight and logistics industry. It links transport operators, their subcontractors and their clients – some being importers, exporters, international freight forwarders, distributors and third-party logistics companies together.

Its distinct features set it apart from competing systems with real-time track and trace – from online or electronic data interchange bookings through dispatch to proof of delivery with signature or camera capture.

iCOS LIVE caters for the following freight booking types:

General freight, ambient, chilled and frozen
Container management
Bulk haulage

Empower your customers

Transport owner’s clients can self -serve to manage their own account regarding track and trace, documentation, saving valuable customer service time. Online or electronic bookings speeds up processing while increasing accuracy.
It’s a breeze – customers love using iCOS LIVE.

Your Customers can book online

Instant access via username and password
Job capture, tracking and auto-rating
Ability to create pickup request manifests
Print PDF consignment notes and labels
Real-time track and trace online, including pin pointing via longitude and latitude, signature capture and signee names, date and time stamp on visual map display

Benefits:

Lock your customers into you
System auto-allocates docket number sequence, preventing revenue leakage
Takes the phone load off your staff
Eliminates docket book, printing costs
Paperless end-to-end solution for 100% visibility for your customers
Remove double handling to reduce time spent and accidental duplication

EDI Booking – Business to Business

Intelligent and adaptable
Can accept different file formats
Quick to implement
Multiple transmission methods accepted
Multiple EDI processing facilities exist for backup and assurance

Benefits:

Automated job booking
Eliminates double keying and data entry error
Saves time
Jobs are automatically rated so your customers can see at a glance what it’s going to cost them

Dispatching

Online bookings entered appear on both the operators dispatch screen and their customers showing real-time updates. The system calculates pieces, weight and cubic as the jobs pour in, and automatically allocates a docket number and rates them.
High visibility of consignment status and location
Save money – helps to identify areas where there is revenue leakage and saves on resources by working smarter and faster giving an immediate return on investment
Advanced filtering for quick viewing
Individual operators self customization display
Point-to-point dispatching
Full track-and-trace with detailed tracking entries created for every move via consignment and manifest
Ability to create quotations and turn into jobs
Mapping view of your vehicles, and the freight that’s on them
A 2 B consignments can be dispatched to a smart phone or tablet running the iCOSGO app for paperless run sheets in order of pickup or delivery scheduled uplift and offload times.
The system date and time stamps every movement and transaction updating statuses in real time along with signature capture and longitude, latitude on a proof of delivery (POD) of the consignment.
Documents, consignment notes and photos of damaged freight can be stored or printed if required.
Increased productivity– industry specific streamlined tools allows transport operators to cut out the day-to-day grind and get on with working on the business rather than in it
Advanced dispatch display speeds up work flow
High visibility of consignment status and location