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What is iCOS LIVE

iCOS LIVE is a web-based solution hosted in the cloud that offers a work-flow solution for the freight and logistics industry. It links transport operators, their subcontractors and their clients – some being importers, exporters, international freight forwarders, distributors and third-party logistics companies together.

Its distinct features set it apart from competing systems with real-time track and trace – from online or electronic data interchange bookings through dispatch to proof of delivery with signature or camera capture.

iCOS LIVE caters for the following freight booking types:

  • General freight, ambient, chilled and frozen
  • Container management
  • Bulk haulage

Empower your customers

  • Transport owner’s clients can self -serve to manage their own account regarding track and trace, documentation, saving valuable customer service time. Online or electronic bookings speeds up processing while increasing accuracy.
  • It’s a breeze – customers love using iCOS LIVE.

Your customers can book online

  • Instant access via username and password
  • Job capture, tracking and auto-rating
  • Ability to create pickup request manifests
  • Print PDF consignment notes and labels
  • Real-time track and trace online, including pin pointing via longitude and latitude, signature capture and signee names, date and time stamp on visual map display

Benefits

  • Lock your customers into you
  • System auto-allocates docket number sequence, preventing revenue leakage
  • Takes the phone load off your staff
  • Eliminates docket book, printing costs
  • Paperless end-to-end solution for 100% visibility for your customers
  • Remove double handling to reduce time spent and accidental duplication

EDI Bookings – Business to Business

  • Intelligent and adaptable
  • Can accept different file formats
  • Quick to implement
  • Multiple transmission methods accepted
  • Multiple EDI processing facilities exist for backup and assurance

Benefits

  • Automated job booking
  • Eliminates double keying and data entry error
  • Saves time
  • Jobs are automatically rated so your customers can see at a glance what it’s going to cost them